Signs I'm not a business minded person
Feb. 3rd, 2006 01:23 pmIn my telecom newsletter, I got the following as part of a summary of BCE (Bell Canada Enterprises) annual business review conference held on Wednesday:
So their plan to increase their share price, because hey, public corporations so that's all that matters, is to drive customers away and treat them like crap. Hmm... I typically love my Bell services, and of course I dislike Rogers more, but hey, I'm just a customer. Hopefully I'm not an "undesirable" one.
Also, The Star says "Bell will move away from one-year contracts and begin pressuring customers to lock into two- and three-year deals" and that they expect that "some customers to jump ship but will try to make ensure only the undesirable ones go."
- Former Telus exec George Cope, who became Bell's President and COO in January, stressed a policy of price discipline. He announced near-term price increases in the LD network charge (from $2.95 to $4.50), the ExpressVu system access fee ($2.99 to $5.99) and Sympatico high-speed ($44.95 to $46.95, in Ontario only).
- Wireless president Robert Odendahl promised "selective price increases" for wireless offerings, including eliminating existing all-in-one plans, and shifting the start of night-time rates to 9pm on all mass-market rate plans.
So their plan to increase their share price, because hey, public corporations so that's all that matters, is to drive customers away and treat them like crap. Hmm... I typically love my Bell services, and of course I dislike Rogers more, but hey, I'm just a customer. Hopefully I'm not an "undesirable" one.